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 The Sundance dealer I use to work for, replaced a lot of those spas on Sundances dime.
How did a guy named Jacuzzi Jim ever get a job at a Sundance dealer? :-?
The glue problem was VERY real and a very big problem. Â It affected all of the '95, '96, & '97 production. Â Jacuzzi bought Sundance in 1998 and unknowingly inherited the problem which first began to manifest itself around the year 2000. It was specifically, as Doc mentioned, Â a glue problem which affected other industries that used glue also, cabinet makers, counter top laminates etc.The only solution was a complete replumb and re-insulate. Â We replaced over 300 RMA units, replumbed another 400 units and the majority of customer blamed us, the dealer, for selling it to them. Â Jacuzzi sued the original manufacturer and was awarded 20 million.
Do you know of the 20 million covered the costs to do the replacements/repairs ?