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[size=14]you are a more patient person than me. i wouldnt waste any more time on the dealer. there is no denying there is a problem there. call the parent company. i got the # of the web. it is 800-835-3278. coleman is owned by the jarden corp. a normal m.o. of a spa manufacturer would be to contact the dealer to get their side of the story. if they can't get the dealer to resolve it they would get it done themselves. they don't want it to go any further up the corporate ladder. good luck.[/size]
It sounds like the dealer is either crooked or financially insolvent and unable to acquire parts from the manufacturer. They are possibly not going to be in business much longer so act fast!This is the kind of dealer that gives the industry a bad name.Terminator
UPDATE:the first thing he said was, “I hear you’re a really grouchy customer.”