What's the Best Hot Tub

Author Topic: Costco wet test  (Read 9571 times)

104 degrees

  • Full Member
  • ***
  • Posts: 384
Costco wet test
« on: July 24, 2007, 04:31:06 pm »
Do you think you would buy a spa with out a wet test???

Do you feel everyone that sells a spa should have a wet test area???

Thanks John 104 degrees :)

Hot Tub Forum

Costco wet test
« on: July 24, 2007, 04:31:06 pm »

hottubdan

  • Ultimate Member
  • *****
  • Posts: 2323
  • In the spa business for over 20 years.
Re: Costco wet test
« Reply #1 on: July 24, 2007, 04:51:54 pm »
Quote
Do you think you would buy a spa with out a wet test???

Do you feel everyone that sells a spa should have a wet test area???

Thanks John 104 degrees :)

How about on line??? :o :o :o
Award winning Hot Spring dealer for a gazillion years.

Jacuzzi Jim

  • Ultimate Member
  • *****
  • Posts: 3584
Re: Costco wet test
« Reply #2 on: July 24, 2007, 05:49:40 pm »
 I think any dealer should have a wet test spa if they can, one of there best sellers.

 We have 3 to try and will fire up any other spa that someone wants to try.   ;)


 
We had a guy in on Sunday at the tent sale,that told us Costco was offering a 6 year bring back spa no question asked if the spa failed,we have not checked into it yet but what a deal if true.  ::)

  Doesnt make the spa any better but to the btm feeders and some good quality customers it might.

104 degrees

  • Full Member
  • ***
  • Posts: 384
Re: Costco wet test
« Reply #3 on: July 24, 2007, 06:39:27 pm »
Quote

How about on line??? :o :o :o


Maybe they can order it, test it and if they dont like it send it back 8-) oh wait ::) it cost money to send it back :'( :'( :'(


John 104 degrees

104 degrees

  • Full Member
  • ***
  • Posts: 384
Re: Costco wet test
« Reply #4 on: July 24, 2007, 06:41:07 pm »
[quote author=Jacuzzi Jim

 
We had a guy in on Sunday at the tent sale,that told us Costco was offering a 6 year bring back spa no question asked if the spa failed,we have not checked into it yet but what a deal if true.  ::)

  quote]


I thought costco had a life time return policy :-?

john

104 degrees

  • Full Member
  • ***
  • Posts: 384
Re: Costco wet test
« Reply #5 on: July 24, 2007, 06:42:12 pm »
[quote author=Jacuzzi Jim
 
We had a guy in on Sunday at the tent sale,that told us Costco was offering a 6 year bring back spa no question asked if the spa failed,we have not checked into it yet but what a deal if true.  ::)

  .[/quote]


Maybe he will give you a beer when you need to get it running when they"plug it in" ;)
« Last Edit: July 24, 2007, 06:42:49 pm by 104_degrees »

tony

  • Ultimate Member
  • *****
  • Posts: 2331
  • 2002 Optima
Re: Costco wet test
« Reply #6 on: July 24, 2007, 09:08:24 pm »
The truth of it is most people who purchase a spa do not wet test no matter where they buy.  At my local Costco you can't even dry test because the one spa on display is on its side in a rack against a wall.

104 degrees

  • Full Member
  • ***
  • Posts: 384
Re: Costco wet test
« Reply #7 on: July 24, 2007, 09:19:02 pm »
Quote
The truth of it is most people who purchase a spa do not wet test no matter where they buy.  At my local Costco you can't even dry test because the one spa on display is on its side in a rack against a wall.


When we bought are crown xl, we went to sams  that evening. my girlfriend said"look at this spa" (on its side) its bigger and less money. i said, Who is going to come and fix it when it stops working and its -20 out(the look i got) we started walking again.


Thank god.

john 104 degrees
« Last Edit: July 24, 2007, 09:19:54 pm by 104_degrees »

hottubdan

  • Ultimate Member
  • *****
  • Posts: 2323
  • In the spa business for over 20 years.
Re: Costco wet test
« Reply #8 on: July 24, 2007, 09:34:21 pm »
Costco return policy:

Returns

Membership: We will refund your membership fee in full at any time if you are dissatisfied.

Merchandise: We guarantee your satisfaction on every product we sell with a full refund. Exceptions: Televisions, projectors, computers, cameras, camcorders, iPOD / MP3 players and cellular phones must be returned within 90 days of purchase for a refund.

How to Return: Simply return your purchase at any one of our Costco warehouses worldwide for a refund (including shipping and handling). If you are unable to return your order at one of our warehouses, please email customerservice@costco.com or call our customer service center at 1-800-955-2292 for assistance. To expedite the processing of your return, please reference your order number.
Award winning Hot Spring dealer for a gazillion years.

Zep

  • Senior Member
  • ****
  • Posts: 1439
  • Cal Spas SQ92 Dallas-Texas
Re: Costco wet test
« Reply #9 on: July 24, 2007, 09:51:42 pm »
any guesses on what percentage of all tub buyers wet test?

my uneducated guess would be 30%

104 degrees

  • Full Member
  • ***
  • Posts: 384
Re: Costco wet test
« Reply #10 on: July 24, 2007, 10:13:08 pm »
Quote
any guesses on what percentage of all tub buyers wet test?

my uneducated guess would be 30%


How about how many are returned to costco because they didnt wet test :-?

john 104 degrees

RUBADUBDUB

  • Full Member
  • ***
  • Posts: 116
Re: Costco wet test
« Reply #11 on: July 25, 2007, 12:43:11 pm »
I couldn't quote on a percentage bases but we do quite a few returns for customers when they upgrade to a Sundance from a Costco tub.

Its also strange, I don't know why, and I don't quite understand it. Must be difference in Markets but our one store does alot of wet tests, where as I don't do any and I out sell them. I agree though I don't think I would spend the money on a spa with out a wet test, although I'm the guy who DOES buy a car with out a test drive..haha

hottubdan

  • Ultimate Member
  • *****
  • Posts: 2323
  • In the spa business for over 20 years.
Re: Costco wet test
« Reply #12 on: July 25, 2007, 12:54:31 pm »
Quote


How about how many are returned to costco because they didnt wet test :-?

john 104 degrees

I know an independant delivery company that claims to pick up @ 6 a month.

Not because of the lack of wet test though.  Mostly cost of operation and poor service when repairs needed, so i have been told.
Award winning Hot Spring dealer for a gazillion years.

104 degrees

  • Full Member
  • ***
  • Posts: 384
Re: Costco wet test
« Reply #13 on: July 25, 2007, 01:01:57 pm »
Quote

I know an independant delivery company that claims to pick up @ 6 a month.

Not because of the lack of wet test though.  Mostly cost of operation and poor service when repairs needed, so i have been told.

So it sounds like it cost about 300 plus to send it back :'(

john

hottubdan

  • Ultimate Member
  • *****
  • Posts: 2323
  • In the spa business for over 20 years.
Re: Costco wet test
« Reply #14 on: July 25, 2007, 04:12:37 pm »
Quote

So it sounds like it cost about 300 plus to send it back :'(

john

Return policy says shipping and handling are covered.  However, customer has spent money on pad and electrical and high energy costs and head aches etc.
« Last Edit: July 25, 2007, 04:13:46 pm by hottubdan »
Award winning Hot Spring dealer for a gazillion years.

Hot Tub Forum

Re: Costco wet test
« Reply #14 on: July 25, 2007, 04:12:37 pm »

 

Home    Buying Guide    Featured Products    Forums    Reviews    About    Contact   
Copyright ©1998-2024, Whats The Best, Inc. All rights reserved. Site by Take 42