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Chances are it is a circut board problem,or it could be the top side itself.Turning power off and on doesnt do much except hurt other components, the trick to try would be turn power off let sit for 10 minutes then turn it back on. This probably wont help but you never know,I am sure they will get it taken care of as soon as they can. This is why I always tell customers if anything is going to happen its within the first month or so. Keep the chin up it will work out ok.
Hi, I work in the electronics field but not on tubs, is there any fuses or circuit breakers on the main board that may have blown or tripped. This will happen sometimes with power surges. Good luck!!!
Thanks Pete, I started thinking about a possible fuse last night myself. I know there is at least 1 fuse but I would think that if it blew I wouldnt be getting any power at all. I called yestersday and asked if there might be some type of a breaker or a jumper that I popped but the guy said he doubted it. Oh well, I guess I will call their service dept in the morning, thanks!
Mez,So what was the verdict on your problem with the spa?
Well, I called the service dept yesterday (closed Sunday) Hours 8am-5pm Mon-Fri...I got a call at 8:01 am today (monday) at my office from the service tech. Very friendly, very apologetic that they were up North today and could not get to me until Tuesday. Reassured me they would take care of it tomorrow and have me back up and running. From speaking with him, he seemed to think the same thing Jacuzzi Jim said, either a bad board or topside, for whatever the reason. He also said the same thing as Jim stated, electronics usually go in the first month if they are gonna go...so...I will get home tomorrow and see if they lived up to their word. My water is still pretty hot but looks a little cloudy ( I had re-installed the filters and tossed in the Shock right before I hit the juice and discovered it wasnt running...so hopefully, it clears up after cycling through. Thanks for asking, Ill keep you posted
So, it is Tuesday. Is it fixed?
I think hes in it no spa phone
YES!! It is fixed. I just got home and went straight to the backyard and opened the cover and it is sitting at 102 degrees and fully operational! I found an "invoice" hanging on my front door (no charge)...the tech tightened the transformer connection and checked all functions is printed on it, so it seems it was nothing more than a losse connection.Now if it cools off and the humidity drops I might even get in it tonight.Thanks for the reply.