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Well I thought we would spend a little extra to get a better Hot Tub, and buy one that has a great warranty.... Well we have had numerous issues with this unit. Two bad pumps, Breaking Jets, Leaks, Waterfall lights going out, and most recently the Waterfall light assembly losing one color LED. Turns out that the 5 year Electrical Warranty really does not cover all the Electrical stuff, only what they consider to be the major components. So another waterfall down, another $200 down the drain. Just think there is a bigger issue if these are failing in a little over a years worth of time. I have friends that purchased units for less than 1/2 the price and have had NO issues in longer periods of time. I would definitely NOT RECCOMMEND a Jacuzzi Brand Unit.
I think its a J-350, not sure I'd have to look, but it's right around the 3 year mark. I would have thought they would cover it as well, being that they know the history of issues that I have had with the unit... But Even Jacuzzi Customer Care didn't care, even when I explained the history of problems I've had with the unit. I just feel like I got a Lemon, they say the problems I have had are rare, yet I've had them happen not only once, but twice. The pump that died, they replaced, and it broke the next day! Now round 2 for the waterfall..